This policy explains how personal information is handled for the purpose of accessing the information and services on Invafresh’s web site. Individual contracts determine how private information is handled under other conditions.
1. OUR COMMITMENT
Invafresh believes that respecting personal privacy is just good customer service. Any personal information collected is only used for the purposes stated. As proof of our commitment, Invafresh has written this policy in advance of Canada’s Information Protection and Electronic Documents Act, which went into effect in January 1 of 2004. Invafresh regards personal information as any detail that identifies a specific individual. This does not include business names, addresses, e-mail addresses, contact numbers, or other information readily found in public directories or listings. We handle all information in accordance with Canada’s Fair Information Principles.
2. OUR COLLECTION PRACTICES
Invafresh collects information to identify your right to access specialized information, exchange product related files, and plan future services. If you have a maintenance agreement, we collect user information to permit access to private sections of the web site. If you order or download a product, we collect registration information for licensing.
Participation in any activity offered on this site is completely optional. However, some information is required as a condition of service. If you do not want to provide the information, you will not be able to participate in the activity. If you do provide the information, you could from time to time, receive notices of new product, special offer, support, or other benefits to registered users.
3. YOUR RIGHT TO PRIVACY
Invafresh recognizes the importance of using the information we collect responsibly. We do not sell registration information to any third party. If you indicate at the time a registration form is completed, that you do not want to be informed of other products or services from Invafresh, we will honor your request. If Invafresh chooses to provide aggregate data to other parties for statistical analysis, it will not contain details that could identify particular individuals.
4. YOUR PROTECTION
The personal information that you provide is considered user or registration information. Your user or registration data resides on a server, secured behind a firewall. Only Invafresh personnel can access the server with the proper password and identification. Every time you access private information, we require you to log on to protect the privacy of any information shared. Normally, the only information visible is the information we have agreed to share.
5. GDPR (GENERAL DATA PROTECTION REGULATION)
In alignment with GDPR, we prioritize user rights over their processed data. Users can withdraw consent, object to processing, and access information about their data. They also have the right to verify, rectify, and restrict processing. Additionally, users can request data deletion and portability. Our commitment to transparency extends to addressing user concerns through complaint lodging and providing insights into data transfers and security measures. This reflects our dedication to a user-centric environment and GDPR compliance.
7. SOCIAL MEDIA PLATFORMS
Communication, engagement and actions taken through external social media platforms that Invafresh participates on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. Invafresh will never ask for personal or sensitive information through social media platforms and encourages users wishing to discuss sensitive details to contact us by e-mail, phone or in writing. This site may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
8. INFORMATION CHANGES OR ISSUES
You have the right to access and change your personal information or privacy preferences at any time. Access is provided through the password and customer identification you selected. Do not reveal this password to anyone. You can also contact Invafresh by e-mail or in writing. Please include your name, address, and e-mail address (optional) in any correspondence. Contact Invafresh’s Privacy Officer by email at [email protected] or mail at 7025 Langer Drive, Suite 310, Mississauga, Ontario, Canada, L5N 0E8.
If you believe that Invafresh has not followed this policy with respect to your personal information, contact the Privacy Officer at the address indicated above.